Q1: Are you a trading company or manufacturer?
A: We are a factory. We have specialized in micro DC motors and DC gear motors for more than 14 years.
Q2: What is the payment term for new customers?
A: We can draft an Online Assurance Order for new customers, which supports payments via Master Card, Visa, and more. Online payments can also be processed via PayPal or T/T.
Q3: If I cannot find a suitable motor on your website, can you customize the motor for me?
A: Yes, we can customize a suitable motor according to our customers' specific requirements.
Q4: Do you hold quality certifications for the motors?
A: Yes, we have CE, FCC, ISO, and other essential certifications. If you have specific regional certificate requirements, we can apply for them on your behalf.
Q5: How is your Quality Control managed?
A: We have professional inspection staff assigned to every stage of the production line. After assembly is complete, we use dedicated testing machines to evaluate performance, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Chambers, and Noise Testers.
Q6: What is the typical lead time for custom motor orders?
A: Lead times depend on the specific customization requirements and order volume. Generally, custom samples take about 2-3 weeks, while mass production takes approximately 4 weeks. Please consult our technical team for exact schedules.