FAQ
QAre you trading company or manufacturer?
We're factory. We specialize in micro dc motor and dc gear motor for more than 14 years.
QWhat is the payment term for a new customer?
We can draw up a Trade Assurance Order Online for our new customer, which can pay online with Master Card, Visa, etc. Customer also can pay with PayPal or TT etc.
QI can't find a suitable motor on your website, can you customize the motor for me?
Yes, we can customize a suitable motor according to our customer's requirements.
QDo you have certificates for the motors?
Yes, we have CE, FCC, ISO, etc. If you have the other certificates requirement, we can apply it for you.
QHow is your Quality Control?
We have professional checking staff on every production line process. After finishing the whole motor, we have the entire quality machine to test the motor. Such as Hardness Tester, 2.5D Image Tester, Salt Spray Chamber, Life Tester, Temperature Test Machine, and Noise tester etc.
QWhat is the typical lead time for production and sample delivery?
The lead time depends on the order quantity and whether custom specifications are requested. Standard samples generally take 7-10 days, while bulk production usually takes 20-30 days.